Privacy and Cookie Information2018-12-07T17:06:52+00:00

This privacy policy sets out how we use and protect any information that you may be asked to give when using this website. We are committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified, it will only be used in accordance with this privacy statement.

We may collect the following information:

  • Full name
  • Contact information including email address
  • Any other information you choose to share with us
  • We require this information to understand your needs and to provide you with an efficient service.
  • Internal record keeping
  • To improve our products and services


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held on you please contact us at
If you believe that any information we are holding is incorrect, please email us as soon as possible, at the above address.

This website contains many images taken within the public domain.  If you should have any objection to these images being displayed on the website, please contact

How we use cookies

The Data Protection Act 1998, was re-appealed as a result of an EU directive designed to protect internet users’ privacy. The directive states that sites must provide “clear and comprehensive” information about the use of cookies – small files which allow a site to recognise a visitor’s device. The repeal for the Data Protection Act 1998 was given Royal Assent in 2018, to include the directly applicable directive, which is now domestic law.

Therefore, to fall into line with the Data Protection Act 2018 and GDPR, all websites must:

  • Tell people that the cookies are there
  • Explain what the cookies are doing
  • Obtain visitors’ consent to store a cookie on their device
  • Make sure the information needs is upfront.

Therefore, the Isle of Wight Donkey Sanctuary website will, from 7th December 2018, clearly display information on the home page regarding our use of cookies which a website user will need to accept.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your website preferences.

One such basic example could be your preference to have a particular website ‘remember’ your username and password, so that you do not need to enter this information on each visit. Contrary to popular belief, the website does not actually ‘remember’ this information, but it places a small cookie file onto the user’s hard disk drive which will ‘recognise’ each time you visit the website. This is why, upon clearing your Internet history and cache settings, you will often need to re-enter previously remembered information, just like you are visiting that website for the first time. There are many other examples of what cookie files can do.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Copyright is reserved subject to the following conditions. The images contained on this website are either owned or purchased for non-commercial use only. does not retain copyright with any purchased images.

No reproduction of any images contained within this website is allowed without the express permission of the Isle of Wight Donkey Sanctuary.

Ferry Travel

You will need to visit the Isle of Wight via ferry, so please follow these instructions: ...from Southampton Take either the Red Funnel Car Ferry (1hr) to East Cowes or the Red Jet (20 mins) to West Cowes. They go back and forward regularly throughout the day. ...from Portsmouth Take either the Wightlink Car Ferry (35 mins) to Fishbourne or the Wightlink Catamaran (15 mins) to Ryde Pier Head. They go back and forward regularly throughout the day.

Bus Travel

If you would like to visit the Isle of Wight Donkey Sanctuary via bus, please follow these instructions: ...from Newport From Newport Bus Station, you will need to take the No.3; it leaves Newport Bus Station at 5 mins and 35 mins past each hour throughout the day. ...from Ryde From Ryde Bus Station, you will need to take the No.3; it leaves Ryde Bus Station at 15 mins and 45 mins past each hour throughout the day. Please note, this is a much longer journey than Newport.